For optimal management of in-house assets and efficient maintenance you have to keep track of asset users and/or people who are responsible for a machine, piece of equipment, facility or vehicle. They are asset owners – people, units or divisions within your company that need assets to work properly with minimum or zero breakdowns interfering with their daily work.

From the perspective of maintenance process – asset owners are maintenance clients, and your maintenance crews should treat them as you treat your customers – with due respect, attention to details and focus on quality of maintenance work.

Maintenance.io is focused on providing the best asset management and maintenance management experience by keeping track of asset owners, their contact information, assets they are in charge of and related maintenance activities. That makes it easy for you to gain insight into maintenance frequency and costs per asset owner.

When breakdowns do occur or any kind of work is needed to make assets operational asset owners will submit a maintenance request. Maintenance.io tracks all requests made by particular asset owner along with their statuses and insight into frequency of corrective and preventive maintenance requests. To make it easy for you and your maintenance crews to handle requests the system provides a web-based portal where asset owners can submit and track their requests.